SCN Services

Through New York's Social Care Network (SCN), we connect families with the everyday support that makes a real difference — food, housing, transportation, and care coordination. Every Medicaid member can be screened, and Discovered guides you through it, helping you find and access the services you're entitled to.

HRSN
Screening

It starts with a simple conversation. We screen families for Health-Related Social Needs — the practical, everyday challenges that affect a child's well-being — so nothing important gets overlooked. Screenings are offered yearly and after major life events.

Care
Navigation

You're never left to figure it out alone. Once needs are identified, we guide you to the right resources and make the referrals for you, walking alongside your family every step of the way until you're connected to the support you need.

Nutrition
Support

No child should go without a nourishing meal. We help families access food assistance, home-delivered meals, and pantry and cooking supplies, so healthy eating becomes one less thing to worry about.

Housing
Support

A stable home is the foundation for everything else. We help families navigate rent and utility assistance and find temporary housing, working to keep your household secure and settled.

Transportation
Assistance

Getting there shouldn't stand in the way of care. We arrange transportation to the services and appointments that matter, making sure distance is never the reason a child misses out on support.

Social Care
Management

Support that follows through. From outreach to coordination, we keep the pieces working together — checking in, staying engaged, and making sure each service delivers on what your family needs.